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Learn how to convey and communicate ideas and pertinent information through oral and written communication and conduct presentations to internal and external stakeholders.


Mar 21, 2019, 07:30


Mar 22, 2019, 16:30


Makati, Philippines

By the end of this course, participants will:

  1. Learn to design effective & engaging presentations
  2. Select the most suitable delivery method based on the audience, the environment & the message being delivered
  3. Master powerful & effective verbal & non-verbal communication techniques
  4. Gain insight into effective techniques for calming nerves
  5. Learn to create fantastic flip charts to support the key messages
  6. Create compelling PowerPoint presentations
  7. Learn different tools to add diversity & interest to engage an audience
  8. Learn to pump it up a notch to deliver higher energy presentations

The participants will be more comfortable in:

  • Preparing content
  • Practicing & memorizing
  • Dealing with nervousness
  • Getting through the first few minutes
  • Presentation tools & gadgets
  • Dealing with natural speech patterns
  • Presentation styles
  • Questions & interruptions
  • Dealing with challenging people & situations
  • Reading the audience
  • Handouts & product samples
  • Presenting to executives


  1. Creating the Program
    • Performing a needs analysis
    • Writing the basic outline
    • Researching, writing and editing
  2. Choosing your Delivery Methods
    • Basic methods
    • Advanced methods
    • Basic criteria to consider
  3. Verbal Communication
    • Voice Modulation
    • Volume and Clarity
    • Pronunciation and Enunciation
    • Listening and Hearing: They aren't the same thing
    • Asking questions
    • Communicating with power
    • Make them laugh a little
    • Encouraging discussion
    • Dealing with question
  4. Non-Verbal Communication Skills
    • Body language
    • The signals you send to other
    • It's not WHAT you say, It's HOW you say it
  5. Audio-Visual Presentation
    • Power Point Presentations
    • Presentation during conference calls
    • Other Presentation Materials