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This course focuses on the challenge of transitioning from an individual contributor to a leader and supervisor. The outcome of the course is a personal change roadmap to be authored and owned by the participants with the goal of becoming effective leaders.


Mar 14, 2019, 07:30


Mar 15, 2019, 16:30


Makati, Philippines

Woman Interviewing for a Job


This training allows you to step back from day-to-day responsibilities, reassess your value to the company, and develop a broader perspective on your leadership capacity. By gaining a deeper understanding of core business functions, you will improve your decision-making skills and learn how to lead cross-functional initiatives in today's shifting global markets. Through a personal case study and professional one-on-one coaching, you will emerge with a personal action plan for addressing the key challenges confronting your organization.


  1. Personal Objectives
  2. The Supervisor Role
    • Working with and through People: The transition from doing to managing
    • Basics of the Planning, Leading, Organizing, Controlling Process
    • Workshop: The Marble Factory
  3. Leading
    • Motivating the team
    • Communicating with impact
    • Establishing credibility
    • Decision-making
    • Delegating
    • Identifying High potential team members
    • Building high-performing teams
    • Workshop: Sheep Exercise
  4. Managing your Boss
  5. Managing with a Heart
  6. Developing your Personal Change Roadmap


Upon completion of the course, participants are expected to:

  • Understand the role of a supervisor
  • Identify their own leadership style, strengths and weaknesses
  • Develop a personal change roadmap that will serve as guide for their own improvement


There are no prerequisites for this course. This course is ideal for those who want to hone their leadership and management skills from a technical or individual contributor to a leadership role in the organization.


  • SGS shall provide only generic information and advice which are freely available in public domain
  • SGS will not provide company specific advice towards the development and implementation of the management systems for eventual certification, which contravenes the requirements of the IAF Guidance (i.e. provision of consultancy services)