PAL express in now ISO 9001:2015 Certified
PAL express (legally registered as Air Philippines Corporation) was recently awarded the ISO 9001:2015 certification by SGS Philippines, Inc. ISO 9001 is the international standard that specifies requirements for Quality Management Sytems (QMS).
PAL express is the first full-service carrier in the country to be awarded the prestigious ISO 9001 certification. During the awarding ceremony which was held at the Villamor Golf Club last March 1, PAL express President Bonifacio U. Sam said that on top of the PAL brand’s ‘Buong Pusong Alaga’ brand of service, the ISO 9001 certification will ensure the riding public that the airline will excel in providing services that follow international standards to maintain customer expectations.
“The ISO 9001:2015 is also a big step towards our transformation of becoming a top player in the tourism industry”, said Mr. Sam.
PAL express, Philippine Airlines’ sister-company under the PAL Holdings is celebrating its 23rd anniversary this year.
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SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.