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SGS is monitoring closely all developments with the increasing speed of the viral infection and is taking immediate action to manage potential health and business risks within our operations internationally.

From the outset, a Crisis Management Team was formed to provide global guidance on preventive measures to be taken by SGS management, in order to avoid the presence of the virus on our premises, protect SGS employees and minimize disruption of operations.

As the situation unfolds, our management and internal protocols are also being adjusted as required. Our actions and management protocols will continue to develop in line with the progression of COVID-19 and based on WHO (World Health Organization) country-specific guidance.

Since the outbreak of the coronavirus our top priority has been the health and safety of our people and our customers, and we have put in place the following preventive measures:

  • Travel restrictions and site closures to minimize the spread of the virus
  • Supply of protective masks for employees as required by position and/or regional exposure risk
  • Heightened control, hygiene and prevention measures

SGS is monitoring official announcements from national and local authorities, International SOS and the World Health Organization for developments, as businesses across the world are increasingly impacted by the spread of the virus.

We are also focused on keeping customers regularly informed about our services to limit any potential disruption to their supply chain. We are also complying with extra measures requested by our customers.

Our commitment to our people and our customers

To ensure our customers’ business continuity we are proactively monitoring all developments and adapting our resources accordingly to mitigate impact to our service delivery and maintain our usual high standards of customer service.  

  • SGS provides timely and regular travel alerts to employees to minimize the spread of the virus during travel to work and field operations.
  • SGS delivers regular employee communications and internal preventive measures to contain the spread of the virus.
  • SGS is operating comprehensive Business Continuity plans which are designed to deal with any type of business disruption. Our plans are continuously enhanced with specific information, such as WHO guidance for Covid-19. Close collaboration between our Operational Integrity, Health and Safety professionals and our global BC teams ensure the latest Covid-19 prevention and response information is available to our network. 
  • SGS regularly carries out comprehensive risk and impact assessments of its supply chain. Furthermore, we remain in close contact with our critical suppliers.
    As SGS is alerted to the spread of the virus in other countries, we are implementing additional controls, hygiene and prevention measures including regular office disinfection throughout the day.


SGS continues to monitor closely all developments and provides regular updates to customers via its normal channels. Our customers can contact their usual SGS contact for any clarification or concern on the following: audit schedule, training schedule, certificate status, proposals, updates, and other queries.

For further information, please contact:

Nelirene "NELI" M. Dablio
Certification and Business Enhancement
Marketing Manager, Food Training Manager
m: +63 (917) 584 94 64

About SGS

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

SGS Next Normal Solutions

The COVID-19 pandemic is unprecedented in the modern era, posing unforeseen challenges to business continuity. At SGS, we are working hard to meet those challenges and support international efforts to beat COVID-19.

Find out more about our Next Normal Solutions >