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More than 180+ clients registered for the September 24 webinar conducted via Zoom.

Knowledge Startegic Approach Non Conformance

The webinar commenced with a one-hour in-depth discussion by Mr. Roger Villanueva, Business Director of the Knowledge Solutions division of SGS Philippines, Inc. This was followed by a 30-minute Q&A session moderated by Ms. Neli Dablio, SGS Academy Learning Services Manager and Marketing Manager of the division.

The webinar covered the below topics:

  • Control of non-conforming output
  • Detection of non-conformance
  • Corrective action
  • Management of corrective action
  • Monitoring of corrective action

It helped clients comply better with ISO 9001:2015 by demonstrating how to handle irregularities in quality management systems (QMS) and prevent recurrence. It also aided in the review of the definitions and requirements of the ISO 9001:2015 Standard. Lastly, it offered instructions on the best practices for effective and efficient management of non-conformances.  

The online event was exclusive to SGS Certified clients as a value-added service focused on addressing areas in organizations which need continual improvement. It was also SGS’s way of continuously fulfilling it thrust to educate its clients and the public thru Thought Leadership in the TIC (Testing, Inspection, certification) industry.

See below some of the photos of the representatives of SGS Certified clients.

KN Strategic Approach

KN Strategic Approach

KN Strategic Approach

For more information about SGS Academy, visit or

Nelirene "NELI" M. Dablio
Certification and Business Enhancement
Marketing Manager, Learning Services Manager (Food)
m: +63 (917) 584 94 64


We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.